Returns & Exchanges

We want your order to be perfect! If something isn’t right, please contact us for friendly order assistance and we’ll do our best to fix it for you. Please review our Returns information below and let us know how we can help!

ONLINE ORDER - RETURN POLICY: 

Free Returns

Returns for store credit will be processed free of charge. Returns for a refund to your original payment method (i.e. credit card, PayPal) will require a handling & processing fee of $6.00, which will be deducted from the amount to be refunded to you.

The Details

  • All returns must be received within 30 days of the original shipment date.
  • All items must be returned to us in their original, unworn, unwashed, and smoke-free condition.
  • Final sale items cannot be returned.
  • Gifts may be returned for store credit only.
  • If applicable, all items must be returned with their original tags and accessories.
  • Returns are processed within 7-10 business days upon receipt of the package.
  • Refunds are issued back to the original form of payment or store credit.
  • Upon completion of our Returns Form, we will send you information needed for complimentary standard shipping.

Terms & Conditions

  • We inspect all returns and reserve the right to deny or refuse a full refund based on the returned condition. Items that do not match the criteria above are subject to denial, store credit and/or a restocking fee.
  • Please consider delivery confirmation/shipping insurance for your return package as SoSis is not responsible for lost return packages without tracking information.
  • By purchasing from shopsosis.com, you accept these terms and conditions.

How to Make a Return

  • Review our criteria above and make sure the items are eligible for a return.
  • Fill out the Returns Form. Include printed form in your package along with the item(s).
  • Once complete, you will receive a return label for your package via email in 6-12 hours. Please print and use this label to ship your package.
  • Address your package to:
    SoSis Returns
    331 Misty Creek Dr.
    Baton Rouge, LA 70808
  • Send your package back to us via USPS.
  • We will email you once everything is processed and completed.

IN-STORE PURCHASE - RETURN POLICY: 

Store Credit Only 

Returns of any unworn, unwashed merchandise will be accepted for store credit and will be processed free of charge within 7 days of purchase. Defective merchandise can be returned for a full refund. 

The Details

  • All returns must be received within 7 days of the original purchase date.
  • All items must be returned to us in their original, unworn, unwashed, and smoke-free condition.
  • Final sale items cannot be returned.
  • Gifts may be returned for store credit only.
  • If applicable, all items must be returned with their original tags and accessories.
  • Refunds are issued back via store credit.

Terms & Conditions

  • We inspect all returns and reserve the right to deny or refuse a full refund based on the returned condition. Items that do not match the criteria above are subject to denial, store credit and/or a restocking fee.
  • By purchasing from SoSis, you accept these terms and conditions.

How to Make a Return in Person

  • Stop by SoSis to return 
    3857 LA Hwy. 1 South 
    Port Allen, LA 70767
Size Chart

Our size chart below shows average measurements for sizing. The majority of our apparel items are junior sized. Due to our wide variety of apparel and brands, items sometimes stray from these average measurements.

If you have a specific sizing question or would like more information, please contact Customer Care. SoSis strives to provide fashion-forward, trendy clothing to women of all shapes and body types. We want ALL women to feel beautiful in our products.

size-chart